This site publishes helpline numbers, self-exclusion instructions, legal limits and prevalence statistics. All of those change, and some of them change without announcement. We will get things wrong. This page says what happens when we do.
Tell us
If you find an error — a dead helpline, a superseded rule, a misread statistic, a broken self-exclusion link — please report it. Include the page URL and, where you can, the source that shows the correct position. Corrections about helpline numbers and self-exclusion schemes are treated as urgent and go to the front of the queue, because someone acting on a wrong number at the wrong moment is the worst thing this site could do.
What we do about it
- Factual errors are fixed and labelled. A correction notice is added to the bottom of the article stating what was wrong, what it now says, and the date. We do not edit a mistake out silently and move on.
- Anything that could cause harm is fixed first and explained after. A wrong phone number comes down immediately.
- Substantive rewrites — where a rule changed rather than where we were wrong — update the “last reviewed” date and add a short note saying what changed.
- Typos and formatting are fixed without a notice.
- We do not remove an article to make a mistake disappear. If something must come down, the URL explains why.
Known verification debt
We publish a running list of things we are not yet certain about rather than pretending to certainty we lack. At the time of writing that includes: Sweden’s current statutory deposit cap, Norway’s current loss limit figures, the operational status of Ireland’s national exclusion register and Ontario’s centralised self-exclusion scheme, and current prevalence rates in Canada and Finland. Where an article touches one of these, it says so on the page.
Complaints about accuracy or fairness
This applies to operators too. If you represent a gambling company and believe our assessment of your player protection is inaccurate, send evidence and we will review it and publish the outcome either way. We will not remove a fair assessment because a company objects to it, and we will not leave an unfair one standing because we wrote it.
Last reviewed: 17 September 2026.